CheckIn by TicketWeb2.3.19 - App Store

THIS APP IS FOR TICKETWEB VENUES!

Event fans - looking to buy tickets or browse events? Visit ticketweb.com to discover events near you!
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MOBILE CHECK IN MADE EASY

CheckIn by TicketWeb empowers your team to check in ticket holders and collect
payments at the door with an easy-to-use intuitive mobile interface.
FEATURES

- Accelerate ticket holder entry
Reduce lines using the fastest check in technology. Rapidly scan tickets for entry, exit and information to get ticket holders in the door. Get fans in the door even faster by adding multiple devices to scan tickets simultaneously.

- Sell Tickets At The Door
Accept cash and credit card walk up sales (including Apple Pay) at the door for tonight’s show or future events. Process payments securely through your Square account and a bluetooth chip reader.

- Scan multiple events
Get ticketholders in the door faster! With CheckIn, you can scan tickets for multiple events in one application. Our technology even validate tickets even if your scanner is offline while sales are happening.

- Sell Tickets Longer
With CheckIn, you can keep selling tickets online or at the box office as the doors open. Our technology will validate tickets even if your scanner is offline while sales are happening.

- Prevent Fraudulent Activities
With barcode validation, your team can immediately prevent duplicate and invalid entries.

- Real-Time Data
Stay up to date with real-time data. Automatic wireless syncing over Wi-Fi from the server and additional scanning devices. No Wi-Fi? No Problem. The app will run regardless of Wi-Fi status. When the Wi-Fi connection is regained, the app will sync.
PLEASE NOTE

Currently supporting events with up to 5,000 tickets. For larger events, please contact your TicketWeb Client Services Representative.

Need more information or assistance? Please contact your TicketWeb representative.

Version History Bug fixes and stability improvements. 2.3.19 Jun 19 Bug fixes and stability improvements. 2.3.18 Apr 29 Bug fixes and stability improvements.
This update resolves crashes that some users experienced during  scanning sessions. 2.3.17 Mar 26 Performance improvements and bug fixes. 2.3.16 11/25/2025 Performance improvements and bug fixes. 2.3.15 06/30/2025 Performance improvements and bug fixes. 2.3.14 06/19/2025 Performance improvements and bug fixes. 2.3.13 04/17/2025 Scan Filtering and Scanned Tickets features.
With Scan Filtering, users can set permissions by device to filter scanning and swiping by section or ticket type. On the Scanned Tickets screen, users can determine entry scan counts for sections and ticket types.
Performance improvements and bug fixes. 2.3.12 11/27/2024 Updates to allow the full section and ticket type names to be displayed in the Customer List and Order History.
Performance improvements and bug fixes. 2.3.11 10/01/2024 Performance improvements and bug fixes. 2.3.10 08/06/2024 Addition of Will Call delivery option
Display section on customer's order in the attendee list
Display section on customer's order on the success screen after the ticket is scanned
Group tickets by section when viewing tickets in a customer order
Allow disable/enable of swipe in/out
Inform user of camera permissions and allow adjustments
Bug fixes
Improvements to speed for sales through the app 2.3.9 07/16/2024 Various Updates and Bug Fixes 2.3.8 03/13/2024 Various Updates and Bug Fixes 2.3.7 01/31/2024 Various Updates and Bug Fixes 2.3.6 12/08/2023 -QR codes for the customer facing purchase page are now available to display to customers within the App on the event view.
-Various Updates and Bug Fixes 2.3.5 10/06/2023 What's New?
Scan Log Updates
Improvements to push notifications and error messaging
Improvements made to iPad display
Language updated to SWIFT
Various Bug Fixes and Dependency Updates 2.3.4 09/07/2023 What's New?
Scan Log Updates
Improvements to push notifications and error messaging
Improvements made to iPad display
Language updated to SWIFT
Various Bug Fixes and Dependency Updates 2.3.3 08/22/2023 Various bug fixes. 2.3.2 06/01/2023 Various bug fixes and minor dependency updates. 2.3.1 12/14/2022 -Scan history updated to contain additional information
-The length of time a scan message displays on screen is now adjustable
-Already scanned messaging will display the time of the last scan
-Ability to search events by name
-Various minor compatibility updates 2.3.0 10/05/2022 • Updated for iOS 14
• Updated sales UI
• Various minor compatibility enhancements 2.1.13 11/19/2020 Features Added:
• Scanner Setting: Scanner Timeout
• Scanner Setting: Device Orientation

Improvements and Fixes:
• Removed invalid scan logs
• Improved security issues
• Improved refreshing upcoming events
• Fixed issue with reader SDK
• Fixed localizable strings 2.1.12 07/06/2020 Features Added:
• Added in-app-updates
• Handling critical version for force in-app-updates
• Added security session for regular and guest modes
• Handling expired events

Improvements and Fixes:
• Improved Login Session and unauthorized access
• Improved security concern for regular and guest modes
• Improved pulldown refresh
• Improved scan barcodes for expired events
• Improved sync un-synced scan logs before logout
• Fixed issue with scan history page
• Fixed scan count metrics
• Fixed issue with reader SDK
• Fixed localizable strings 2.1.11 05/22/2020 Features Added:
• Before Logout added a call to action for the user to upload scan logs that have not been synced yet
• Added details device metric for scan log in the history page
• Added last synced scan logs information on the history page
• Added a new model screen to handle price discrepancy when performing walk up-sales
• Added organizations drop down to the event list and filtering events by the organization
• Added pagination on the Events list screen.
• Improved pull-down loading and refresh for pagination.
• Improved pull-up refresh loading for pagination.
• Support Unified event list (on events imported from the CSV file, an icon should appear in the upper right corner).
• Reader SDK to purchase tickets.
Improvements and Bugs Fixes:
• Fixed scan count metrics.
• Fixed localizable strings issues
• Improved events synchronizations.
• Fixed popup layouts for new ios
• Fixed added access codes
• Syncing event in a guest mode made it crash
• Opened attendee list
• Opened attendee list from multiple-events
• Swiped in attendee
• Fixed threading issues.
• Fixed biometrics authentication 2.1.10 03/17/2020 - Improve scan count sync
- Barcode count now excluding refunded
- Settings for update interval now has 30 seconds option as the minimum (used to be 10 seconds) 2.1.8.5787 12/20/2018